Terms of service

Last updated: October 26, 2026

These Terms of Service ("Terms") govern your access to and use of ocean2table.ca (the "Site") and the products and services we offer (together, the "Services"), operated by Quantum Trading Ltd. doing business as Ocean2Table ("Ocean2Table," "we," "us," or "our"). By accessing the Site or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.

1. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent version. Continued use of the Site after a change takes effect means you accept the updated Terms.

2. Definitions

"Order" means a request to purchase Products submitted through the Site. "Products" means the seafood and related items we offer for sale. "You" and "your" refer to the person using the Site or placing an Order.

3. Eligibility

You must be able to form a binding contract to use the Site, generally the age of majority in your province of residence (19 in British Columbia). By placing an Order, you confirm that you meet this requirement and that the information you provide is accurate.

4. Accounts

You may be able to create an account to place Orders and view order history. You're responsible for keeping your account information current and for any activity under your account. Contact us immediately at ecommerce@ocean2table.ca if you suspect unauthorized use.

5. Orders and acceptance

Placing an Order is an offer to purchase, not a guarantee of sale. We confirm each Order by email, but that confirmation doesn't guarantee availability. Because our seafood comes from a single processor with natural supply variation, we reserve the right to cancel or adjust any Order, in whole or in part, due to stock shortages, pricing errors, or other issues. If we cancel or reduce an Order after payment, we'll refund the affected amount to your original payment method. We may also limit quantities per order, per account, or per household.

6. Pricing and payment

We do our best to keep prices, descriptions, and images accurate and current, but errors can occur. If a pricing or listing error occurs, we reserve the right to correct it, cancel the affected Order, or contact you before completing it. Occasionally, whole fish and shellfish are priced by estimate, with the final price confirmed based on actual weight at fulfillment. Applicable taxes are calculated at checkout in accordance with Canadian and British Columbia tax law; most raw and frozen seafood is zero-rated for GST purposes, while some prepared items may be taxable. Payment is processed securely through Shopify. By placing an Order, you authorize us to charge your payment method for the total amount due.

7. Product photos

Photos on the Site are for reference. Our Products are natural, so each piece varies in size, shape and color, and what you pick up may look a little different from the photo.

8. Promotions and discount codes

First-order discounts are limited to one per person and one per household, regardless of the email address or account used. Discount codes can't be combined unless we say otherwise, have no cash value, and may be changed or withdrawn at any time. If we find a discount has been used in a way that breaks these conditions, we may remove the discount, charge the regular price, or cancel the Order.

9. Perishable products and assumption of risk

Our Products are perishable and require proper handling. Once you've picked up your Order, you're responsible for keeping it refrigerated or frozen and following any storage guidance provided. See our Refund & Quality Guarantee Policy for how we handle quality issues discovered after pickup.

10. Pickup

Ocean2Table currently operates on a pickup-only basis. See our Shipping & Pickup Policy for our location, hours, order cutoff, and what happens if you're unable to collect your Order.

11. Intellectual property

All content on the Site, including text, graphics, logos, product descriptions, and images, belongs to Ocean2Table or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, or use this content without our prior written permission, except as necessary to place an Order for personal use.

12. Acceptable use

When using the Site, you agree not to use it for any unlawful purpose; attempt to gain unauthorized access to any part of the Site or its systems; interfere with the proper functioning of the Site, including through viruses or automated scraping; or use the Site to resell Products without our written consent. We may suspend or terminate access to the Site for anyone who violates these Terms.

13. Reviews and feedback

If you submit a product review or other feedback, you grant us a non-exclusive, royalty-free right to use, display, and share it in connection with our business. Please keep reviews honest and relevant; we may decline to publish content that is abusive, misleading, or unrelated to the product.

14. Third-party links

The Site may link to third-party websites we don't control. We're not responsible for the content or practices of those sites.

15. Disclaimer of warranties

The Site and Services are provided "as is" and "as available." To the extent permitted by law, we make no warranties, express or implied, about the Site's operation or the accuracy of its content, beyond the quality guarantee described in our Refund & Quality Guarantee Policy.

16. Limitation of liability

To the extent permitted by law, Ocean2Table isn't liable for indirect, incidental, or consequential damages arising from your use of the Site or your purchase. Our total liability for any claim relating to an Order won't exceed the amount you paid for that Order. Nothing in these Terms limits any right you have under Canadian consumer protection law that can't be waived.

17. Indemnification

You agree to hold Ocean2Table harmless from claims, losses, or expenses arising from your misuse of the Site or violation of these Terms, except where caused by our own negligence or wrongdoing.

18. Termination

We may suspend or end your access to the Site or your account at any time, for any reason, including a violation of these Terms. Sections of these Terms that by their nature should survive termination, including Sections 11, 15, 16, and 17, will continue to apply.

19. Governing law

These Terms are governed by the laws of British Columbia and the federal laws of Canada that apply within it, without regard to conflict of law principles.

20. General

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce any provision isn't a waiver of our right to do so later. These Terms, together with our Refund & Quality Guarantee, Shipping & Pickup, and Privacy policies, are the entire agreement between you and Ocean2Table regarding the Site.

21. Contact us

Questions about these Terms? Contact us at ecommerce@ocean2table.ca or 604-225-1688.