Privacy policy
Last updated: October 26, 2026
This Privacy Policy explains how Ocean2Table, operated by Quantum Trading Ltd. ("Ocean2Table," "we," "us," or "our"), collects, uses, discloses, and protects personal information through ocean2table.ca (the "Site") and our related services (together, the "Services"). We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act, PIPEDA, and applicable British Columbia privacy law.
By using the Site or placing an order, you agree to the collection and use of information as described in this policy. If you don't agree, please don't use the Site.
Information we collect
Information you provide to us
When you place an order, create an account, sign up for our newsletter, or contact us, you may provide your name, email address, and phone number; billing and payment information, processed securely through Shopify; the products you purchase and any special instructions; messages you send to our customer service team; and your marketing preferences.
Information we collect automatically
- Log information: your IP address, browser type, pages viewed, and the date and time of your visit
- Device information: the type of device and operating system you're using
- Cookies and similar tracking technologies: small files that help us remember your cart, understand how our Site is used, and support advertising where enabled
You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function.
How we use your information
- To process and fulfill your orders, including sending pickup-ready notifications
- To communicate with you about your order, account, or customer service requests
- To send marketing emails or texts, only where you've given consent
- To analyze how our Site is used and improve our products and services
- To detect and prevent fraud and protect the security of our Site
- To meet our legal, tax, and accounting obligations
How we share your information
We don't sell your personal information. We share information only as needed to run our business, including with:
- An e-commerce platform, which also processes payments on our behalf
- Email and SMS marketing, where you've provided consent
- A platform to collect and display product reviews
- Site analytics and advertising, where enabled
- Service providers who help us with functions such as customer support, IT, and order fulfillment
- Legal or regulatory authorities, where required by law, or to protect the rights, property, or safety of Ocean2Table, our customers, or others
- A buyer or successor, in the event of a merger, acquisition, or sale of some or all of our business assets
Each of these providers is authorized to use your information only as necessary to provide their services to us.
Where your information is processed
Some of the service providers listed above operate infrastructure outside of Canada, including in the United States. This means your personal information may be stored or processed outside Canada and could be subject to the laws of those jurisdictions, including lawful access by foreign authorities. We take reasonable steps to ensure our service providers protect your information consistent with this policy.
Cookies and advertising
Our Site uses cookies and similar technologies for functionality, analytics, and, where enabled, advertising. Advertising partners such as Meta may use cookies to show you relevant ads on and off our Site based on your activity. You can manage cookie preferences through your browser and, where applicable, through the relevant platform's own ad settings.
Marketing consent
We only send marketing emails or text messages to people who've given express consent, in accordance with Canada's Anti-Spam Legislation, CASL. Every marketing message identifies Ocean2Table and includes an easy way to unsubscribe. You may withdraw consent at any time by using the unsubscribe link in any email, replying STOP to any text, or contacting us directly. Withdrawing marketing consent doesn't affect transactional messages related to your order.
Data retention
We keep personal information only as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Security
We take reasonable administrative and technical measures to protect your personal information, including relying on Shopify's secure infrastructure for payment processing. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
Your rights
Under PIPEDA, you have the right to know what personal information we hold about you and how it's used, request access to or correction of your personal information, withdraw consent for the collection, use, or disclosure of your information, subject to legal or contractual restrictions, and ask questions about our information handling practices.
To exercise any of these rights, contact us using the details below. We'll respond within a reasonable time. If you have concerns we haven't resolved, you may also contact the Office of the Privacy Commissioner of Canada.
Third-party links
Our Site may link to third-party websites, including our suppliers, partners, and social media pages. This policy doesn't apply to those sites, and we encourage you to review their privacy practices separately.
Children's privacy (Applies to USA users only)
Our Site isn't directed at children, and we don't knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it. This provision applies to USA users only.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The effective date at the top will reflect the most recent version. Continued use of the Site after a change means you accept the updated policy.
Contact us
Ocean2Table CA
604-225-1688
ecommerce@ocean2table.ca
4179 River Rd W, Delta, BC V4K 1S4
